Today's topic is a burning issue for so many of us. I did extend an invite to our HASS friends. Hope that is ok!
Yes, we are a HASS tier 2 shelter.
City of Chico is a HASS Tier 2 shelter.
Oakland animals services is a Hass Tier 1 shelter
Jordana Moerbe, AmPA Medical Program Advisor and HASS
Brampton Animal Shelter, Tier 2 HASS and from Canada :-)
Los Angeles Animal Services is a HASS Tier 1 shelter
Great analogy, Dr Hurley!
Rochester Animal Services, HASS Tier 2 in NY
Fresno Humane Tier Number One.
How do we better engage advocates?
What has been successful for others? For your shelter?
Have you turned a critic into a supporter?
Can national groups provide materials that would be helpful?
How can we support each other when targeted?
By being transparent. Showing your policies are based in facts and what's best for the animals, as a whole and individually.
We have had quite a bit of success turning cat-haters into cat-tolerators. We often are brought into mediate disputes with people vs cats.
Accepting the truth in the negative campaigns and realize there is real pain and suffering we have caused as individuals and as a movement. Acknowledge it, listen, make the work about changing our truth, saving lives and moving forward
My favorite self-created quote is "all I wanted to do is save some cats". I use that to bring a little levity to some of the gnarly situations I've been in the middle of.
Self reflection can be good.
I feel like I always learn something from every situation. I try very hard to try and learn something, even to self-assess on what I could do better.
Los Angeles has a reputation for being challenging. After 10 years I believe we have far more supporters than detractors but the detractors are really loud and hateful and difficult to invite to be part of the solution.
We get stuck though. We get stuck in the hurt and then begin defending ourselves against real pain and damage. That "stuckness" in our own pain and suffering is real and needs help, support, and healing.
Melanie is a rock star!
It happened to me in 2014 and it was the darkest moment in my professional life. It was the closest I have ever been to committing suicide. The pain, not just for me, but that which was inflicted on staff and volunteers was untenable. During that time, I did find that most of my colleagues steered clear. If we learn from anything from this, it should be that we owe it to one another to render support. Perhaps an even greater, more structured method of doing so will come out of this. Sticking together and lifting one another up is key.
We need to look at it from their perspective and address that first - acknowledge their concerns.
That time that Gina speaks of was one of my darker ones as well. Many of the accusations were like a punch to my guts and my foundational beliefs. We all made it out together!
I was also there in 2014 when that happened. It was a VERY dark time for all of us. I still remember that time and how painful it was.
SO much hate and viciousness.
In my nearly 25 years in Animal Welfare, I have never seen such collaboration and support as I have during the last 6 months. The tide is shifting, there is strength in numbers!
During that time in 2014 that Leese and Gina speak of, I was scared to even walk to my car at the end of the day.
LOL Changing the rules as the day progresses! Perfect analogy!
Assume Positive Intent! We are all trying to do the best job.
I had to stop my video because I'm about ready to cry. This is so inspiring and so supportive.
I agree with Stephanie. Years ago the divide between nonprofit and municipal, open door, selective, etc was so strong we could not agree. The "no Kill" phrase added a new layer. Now it feels that the groups are coming together and supporting each other. I love seeing and hearing the care and support this group has for each other. Don't let the loud small groups of critics drown out the great strides we have ALL made in animal welfare!
What Beth Said!
Not only do we have to gain the trust of the public, but also the decision makers (city council, shelter boards, etc.)
I do believe that National Groups need to help us get the word out about our work. It legitimizes what we are doing.
Does anyone have good recommendations for examples of change models and/or resources on leadership through change?
Yes thank you from Texas! This has been amazing.
Can we have a follow-up CASCAR to discuss change models and leadership resources?
http://chewonthis.maddiesfund.org/2020/08/why-its-important-to-encourage-dissent-when-making-changes/ Angela, did you see this one? (It's about the DICE model.)
Thank you, yes please let's continue. I am really inspired.
I love how Allison's advocate changed their mind when they saw the model being promoted in something that they trusted (Best Friends). If we had some tools that were quick graphics that supported this new model, I think that could help. Something that I've heard Dr. Hurley say before is "not a single scared night in a cage". I think folks might be more accepting of new intake policies if they understood that the aim of the shelter is to support the welfare of the animal--sometimes by keeping it OUT of the shelter.
Will there be a recording of this call available?
Luckily, we have SO many great resources.
There are major, deep barriers when leadership insists on results without resources.
Thanks everyone, together we can change the world. Key word - together. And Dr. Hurley, I love you, too.
Thank you everyone!
Thank you everyone!
Thank you, Melanie!
Thank you all!!
Thanks for sharing your stories!
thank you, I'm going to go ugly cry now :)
Thank you, Melanie and everyone else who shared their story today!
Thank you to everyone - BIG HUG!
Have a safe weekend.